Shipping
In most cases, all magazines, books, etc., are shipped Priority Mail in the U.S. with a tracking number. Global Priority is used for orders outside of the country.
Overnight Express Mail is available for an additional $25 charge in the US/Canada. This price applies to one envelope or package. We ship USPS and depending on your address in the United States, the post office may only guarantee 2nd day delivery. In this case if you absolutely must have the packge overnight, please let us know in the "comments" section where and by what date the package must be delivered. We will then use FedEx if they can guarantee overnight delivery but the shipping charge is usually much more and we will charge you the exact amount we pay.
Also, if you want a large order sent Express Mail (ie, large enough that it will not fit into the normal flat-rate envelope or box), we will adjust the amount charged for shipping to the actual dollar amount once the package is shipped. If you live outside of the United States and want overnight shipping, please let us know in the "Comments" section when you check out with the shopping cart. In that case we will add in whatever the additional shipping charge is and notify you of the amount. Generally "express shipping" means about 2-3 days delivery time outside of the United States, according to the USPS website.
Please note that our shopping cart does not automatically adjust for the above-mentioned Express Mail shipping fee situations. We will manually adjust it for the actual costs for your particular situation and will notify you by email.
Memberships are not subject to shipping costs. Glossy magazines are priced with shipping pre-paid worldwide. Books and sculptures have their shipping fees included in the item prices, adjusted for where they are being shipped. All other items such as DVDs and CDs have shipping calculated by the number of items in your order, ie: 1-5 items: $5.
The Nelson Eddy and Jeanette MacDonald sculptures are sent via UPS, whether in the US or abroad. For that reason, we must have a street address and phone number provided with all bust orders. Busts are paid for up front and you can expect a delivery date after that of about 2-4 weeks, depending where you live.
Although we generally ship orders within 48 hours of receipt, our policy has always been stated to allow 4-6 weeks delivery time. Occasionally we will have books and/or other items drop-shipped to you directly from the publisher or manufacturer, so we want to take into account any such time variables. Also, periodically the club offers advance sales or pre-sells at a discount price. In these instances you will be advised of the targeted shipping date.
Returns
